Database System Concepts
7th Edition
ISBN: 9780078022159
Author: Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher: McGraw-Hill Education
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Step 1
Technology has an effect on communication:
Since it makes it easier, quicker, and more efficient.
Additionally, it enables one to keep track of contacts with customers and thus improves the quality of such encounters.
The gathering of data and the improvement of the quality of the experience provided to customers are both made easier by advances in technology.
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