What exactly does it imply when someone says "operation call"?

What is service orchestration, and how does it relate to service choreography in the context of coordinating distributed services?

The following memo is from an exasperated manager to her staff. Obviously, this manager does not have the time to clean up her writing or another set of eyes to review her written material before mailing it. From: Albertina Sindaha, Operations Manager To: All Emplovees Subject: Cleanup! Message You were all supposed to clean up your work areas last Friday. but that didn't happen. A few people cleaned their desks, but no one pitched in to clean the common areas. So we're going to try again. As you know, we don't have a big enough custodial budget anymore. Everyone must clean up himself. This Friday I want to see action in the copy machine area, things like emptying waste baskets, and you should organize paper and toner supplies. The lunch room is a disaster area. You must do something about the counters, the refrigerator, the sinks, and the coffee machine. And any food left in the refrigerator on Friday afternoon should be thrown out because it stinks by Monday. Finally, the office…

How can service orchestration and choreography be used to coordinate services in a workflow?

How could plans for a special customer influence a service's staff schedule?

Case: The Drop-In Visitor As the door closed behind her departing visitor, Jumanji Residential Supervisor Janet Mills glumly reflected that she had just lost an hour that she could ill afford to lose. She would either have to forego the schedule she was working on or be later for an upcoming meeting. The hour had been lost because of a visit from a pleasant but marginally aggressive sales representative trying to acquaint her with "the greatest little thing to come along". As was her practice, Janet consented to see the visitor although she resented the intrusion. This incident, occurring on a Friday, made Janet realize that she had lost time to four such drop-in visits this week alone. She did not like the idea of simply saying no or otherwise trying to avoid people who wanted to see her, but she was becoming more aware that her work was beginning to suffer because of such demands on her time. Questions: 1. Describe how stress can be both positive and negative.

How does capacity planning influence IT resource acquisition decisions? Provide examples of how capacity planning can impact an organization's IT infrastructure.

What are the pros and cons of offshoring call centers overseas? Should a US company move their customer service department to a foreign company?

What is the role of a Business Continuity Planner in projects that need high availability?

Which operation is the bottleneck?