Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Using the data on call volume in the accompanying table, how would you
Transcribed Image Text:**Table: Call Volume Over 16 Days**
This table presents data on call volume across a 16-day period. The first column indicates the day, while the second column shows the corresponding call volume for each day.
| Day | Call Volume |
|-----|-------------|
| 1 | 204 |
| 2 | 336 |
| 3 | 295 |
| 4 | 251 |
| 5 | 280 |
| 6 | 300 |
| 7 | 398 |
| 8 | 418 |
| 9 | 309 |
| 10 | 471 |
| 11 | 522 |
| 12 | 502 |
| 13 | 449 |
| 14 | 452 |
| 15 | 420 |
| 16 | 500 |
**Analysis:**
- The lowest call volume was recorded on Day 1 with 204 calls.
- The highest call volume was recorded on Day 11 with 522 calls.
- There is a noticeable increase in call volumes starting from Day 6, peaking around Days 10 and 11.
- The trend suggests an overall increase in call volume over the 16-day period, with fluctuations occurring on individual days.
This data could be useful for analyzing call center activity or other communication patterns over time.
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