Use  of ISO 9004:2018 Quality Maturity Model for Achieving High Performance in my company Survey literarure of relevant theories/models and concepts relevant to this Research Proposal from the year 2020 onwards

Need help writing a paragraph about an error they are making with market segmentation. *article is below Product Case Study Sam and Micaela first met while studying marketing at San Juan College. Both were ambitious and had plans to run their own businesses. Over time they decided to start a business together. Initially they spent many months discussing what sort of business they should go into. They considered various service businesses, like consulting or an internet- based training offering. However, it was eventually an opportunity in the children’s toy market that appeared to have good potential. They had observed that parents were becoming increasingly time-poor and, as a result, had less time to spend with their children. And in order to compensate for this, the parents typically spent large amounts on their children to entertain them. Obvious examples were the success of PlayStations, iPads, PC’s, and mobile phones. Sam argued, “these are big ticket items. The level of…

Discuss the role of CRM in managing and analyzing customer feedback from various touchpoints.

Explain the concept of a 360-degree view of the customer in CRM. How does it benefit organizations in improving customer relationships?