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Usage of IaaS, PaaS, and SaaS shift an organization's IT expenses from being an operating expense to being a capital expense. True or False? True False

Information Technology Project Management

8th Edition

ISBN:9781285452340

Author:Kathy Schwalbe

Publisher:Kathy Schwalbe

Chapter4: Project Integration Management

Section: Chapter Questions

Problem 4E

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Applications of CRM

Customer Relationship Management (CRM) is a software/ tool that helps a business to manage its relationship with its customers, clients, and vendors. In other words, CRM software assists businesses in improvising their relations with their customers throughout the buying process. It is an end-to-end solution comprising service cloud, commerce cloud, marketing cloud, AI-based Customer Data Platform (CDP), and sales cloud.

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Usage of IaaS, PaaS, and SaaS shift an organization's IT expenses from being an operating expense to being a capital expense. True or False?

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