Two friends, Karen and Jodi, work different shifts for the same ambulance service. They wonder if the different shifts average different numbers of calls. Looking at past records, Karen determines from a random sample of 32 shifts that she had a mean of 4.8 calls per shift. She knows that the population standard deviation for her shift is 1.4 calls. Jodi calculates from a random sample of 40 shifts that her mean was 4.2 calls per shift. She knows that the population standard deviation for her shift is 1.1 calls. Test the claim that there is a difference between the mean numbers of calls for the two shifts at the 0.01 level of significance. Let Karen's shifts be Population 1 and let Jodi's shifts be Population 2. Step 2 of 3: Compute the value of the test statistic. Round your answer to two decimal places.

Definition Definition Measure of central tendency that is the average of a given data set. The mean value is evaluated as the quotient of the sum of all observations by the sample size. The mean, in contrast to a median, is affected by extreme values. Very large or very small values can distract the mean from the center of the data. Arithmetic mean: The most common type of mean is the arithmetic mean. It is evaluated using the formula: μ = 1 N ∑ i = 1 N x i Other types of means are the geometric mean, logarithmic mean, and harmonic mean. Geometric mean: The nth root of the product of n observations from a data set is defined as the geometric mean of the set: G = x 1 x 2 ... x n n Logarithmic mean: The difference of the natural logarithms of the two numbers, divided by the difference between the numbers is the logarithmic mean of the two numbers. The logarithmic mean is used particularly in heat transfer and mass transfer. ln x 2 − ln x 1 x 2 − x 1 Harmonic mean: The inverse of the arithmetic mean of the inverses of all the numbers in a data set is the harmonic mean of the data. 1 1 x 1 + 1 x 2 + ...