Two features of successful ________ are the availability of “live chat” opportunities and the ability to provide a single source for customer problem solving. Multiple Choice A. sales force automation B. marketing automation C. warranty software D. time management software E. customer service and support automation

Two features of successful ________ are the availability of “live chat” opportunities and the ability to provide a single source for customer problem solving. Multiple Choice A. sales force automation B. marketing automation C. warranty software D. time management software E. customer service and support automation

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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