Two features of successful ________ are the availability of “live chat” opportunities and the ability to provide a single source for customer problem solving. Multiple Choice A. sales force automation B. marketing automation C. warranty software D. time management software E. customer service and support automation

__________ is any type of firm or organization that provides goods and services in an attempt to make a profit. Store Restaurant Business School

please quickly  i just need the answer  thanks  30 Multinational corporations (MNCs) have developed according to market behavior such as A. Raw-material seeking B. Market seeking C. Cost minimizing D. All options E. Non of the options

Which of the following is an external data source?    A. Sales data   B. Customer database   C. Competitor sales data   D. Employee performance records

1. Marketing automation is the practice of A. allowing machine learning and artificial intelligence systems to create the content of marketing communications B. systematically personalizing marketing communications across a variety of targets based on pre-set rules or actions C. outsourcing major marketing decisions and execution to agencies D. allocating marketing expenditures based on automated systems   2. A measure of the percentage of individuals who make a purchase after visiting the landing page of an online retailer A. conversion rate B. click- through rate C. impressions D. call-to-action