There are three process structures for service. Briefly discuss the service shop process.

Complete the Table below, if you need more space feel free to provide the answerbelow the provided table. For each Organization determine whether it is a Service of aManufacturing operation. What the process structure is. Whether it has more or lessdivergence and lineflow and whether the customer contact is high or low. Organization Service/ Manufacturing Process Structure Divergence & Lineflow Customer Contact         High/Low Health Insurance Company         Fresh Pomegranate Juice Stall         Taxi Company         Nike Shoes         Coca Cola

Cite an example of ideas that involve identifying creating new processes for producing and/or delivering existing products or services and explain briefly

In many organisations, product-mix decisions are made by the marketing or sales departments. Why is this critical from an operations perspective and how might organisations be able to tackle this issue?

In your own language, describe service blueprinting, with explanationso of when it can be used.

What are the main factors that contribute to process variation in operations management?

None

What a flow line for production or service?