The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping The results are shown below in the following table. What is the probability that a respondent did not have a medium level of satisfaction with the company? Round to the nearest hundredth Frequency of Use High Medium Low TOTAL 0 < 2 per month 2-5 per month >5 per month TOTAL OA. 0.31 OB. 0.69 OC. 0.29 OD. 0.71 250 140 70 460 140 55 25 220 10 5 5 20 400 200 100 700

The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping The results are shown below in the following table. What is the probability that a respondent did not have a medium level of satisfaction with the company? Round to the nearest hundredth Frequency of Use High Medium Low TOTAL 0 < 2 per month 2-5 per month >5 per month TOTAL OA. 0.31 OB. 0.69 OC. 0.29 OD. 0.71 250 140 70 460 140 55 25 220 10 5 5 20 400 200 100 700

Calculus For The Life Sciences

2nd Edition

ISBN:9780321964038

Author:GREENWELL, Raymond N., RITCHEY, Nathan P., Lial, Margaret L.

Publisher:GREENWELL, Raymond N., RITCHEY, Nathan P., Lial, Margaret L.

Chapter12: Probability

Section12.3: Conditional Probability; Independent Events; Bayes' Theorem

Problem 85E

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