The four most common types of communication used by managers include the following except: (a) Mass communication​​​(d) Written communication (b) Oral communication​​​(e) Interpersonal communication (c) Nonverbal communication 2. ____________________can be described as communication between a small group of individuals, typically in a face-to-face setting, where participants engage in minimally restricted dialogue with each other. (a) Mass communication​​​(d) Relational communication (b) Oral communication​​​(e) Interpersonal communication (c) Nonverbal communication 3. _____________________ refers to messages that are transmitted to receivers in writing. (a) Mass communication​​​(d) Written communication (b) Electronic communication​​(e) Interpersonal communication (c) Nonverbal communication

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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1. The four most common types of communication used by managers include the following except:
(a) Mass communication​​​(d) Written communication
(b) Oral communication​​​(e) Interpersonal communication
(c) Nonverbal communication
2. ____________________can be described as communication between a small group of individuals, typically in a face-to-face setting, where participants engage in minimally restricted dialogue with each other.
(a) Mass communication​​​(d) Relational communication
(b) Oral communication​​​(e) Interpersonal communication
(c) Nonverbal communication
3. _____________________ refers to messages that are transmitted to receivers in writing.
(a) Mass communication​​​(d) Written communication
(b) Electronic communication​​(e) Interpersonal communication
(c) Nonverbal communication
4. Which is not an Important Characteristics of Communication:

 

 

 

(a) It is a 2-way process.​​​
(b) Communication process happens between or among two or more parties. (Sender and Receiver)
(c) Communication involves exchange of ideas, feelings, information, thoughts, and knowledge.​​
(d) Communication does not involve mutuality of understanding between Sender and Receiver.
5. It is possible to communicate using the single way process:
(a) True ​​​​​(b) False
6. Television and video clips are the electronic form of :
(a) Communication​​​
(b) Visual communication​​
(c) Telecommunication
7. Barriers keep us from understanding other’s ideas and thoughts
(a) True ​​​​​(b) False
8. Letters, emails, Video Presentations, Visual Aids, Conversation, Public Speaking etc. are        examples of
(a) Visual communication​​​(c) Written communication
(b) Channels of communication​​(d) Oral communication
9. What are the four  external barriers to active listening:
(a) Complex subject
(b) Emotions
(c) Speaker
(d) Internal thoughts
(e) Presentations
(f) Price
(g) Environment
10. Communication that involves physical ways of communication, like, touch, smell and body motions is: 
(a) Nonverbal communication
(b) Visual communication
(c) Oral communication
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