The amount of time required to reach a customer service representative has a huge impact Excel output from a study to see whether there is evidence of a difference in the mean amou customer service representative between two hotels. Assume that the population variances hotels are not equal. 1-Test: Two-Sample Assuming Unequal Variances Hotel 1 Mean Variance Observations Hypothesized Mean Difference 2214 2.951657 20 0 38 Hotel 2 2.0115 3.57855 20
The amount of time required to reach a customer service representative has a huge impact Excel output from a study to see whether there is evidence of a difference in the mean amou customer service representative between two hotels. Assume that the population variances hotels are not equal. 1-Test: Two-Sample Assuming Unequal Variances Hotel 1 Mean Variance Observations Hypothesized Mean Difference 2214 2.951657 20 0 38 Hotel 2 2.0115 3.57855 20
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.3: Measures Of Spread
Problem 1GP
Related questions
Question
![SCENARIO 10-13
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction. Below is the
Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a
customer service representative between two hotels. Assume that the population variances in the amount of time for the two
hotels are not equal.
1-Test: Two-Sample Assuming Unequal Variances
Hotel 1
Mean
Variance
Observations
Hypothesized Mean Difference
af
Stat
P(T<-t) one-tail
1 Critical one-tail
P(T<t) two-tail
t Critical two-tail
2214
2.951657
20
0
38
0.354386
0.362504
1.685953
0.725009
2.024394
Hotel 2
2.0115
3.57855
20
Referring to Scenario 10-13, what is the smallest level of significance at which the null hypothesis will still not be rejected?](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Fd9d58198-92e2-40b4-9e93-9b09b9dc3ee0%2F6776bbde-d7a2-4d6b-b86a-169be0cc5283%2F06k63b5_processed.jpeg&w=3840&q=75)
Transcribed Image Text:SCENARIO 10-13
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction. Below is the
Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a
customer service representative between two hotels. Assume that the population variances in the amount of time for the two
hotels are not equal.
1-Test: Two-Sample Assuming Unequal Variances
Hotel 1
Mean
Variance
Observations
Hypothesized Mean Difference
af
Stat
P(T<-t) one-tail
1 Critical one-tail
P(T<t) two-tail
t Critical two-tail
2214
2.951657
20
0
38
0.354386
0.362504
1.685953
0.725009
2.024394
Hotel 2
2.0115
3.57855
20
Referring to Scenario 10-13, what is the smallest level of significance at which the null hypothesis will still not be rejected?
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