Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Technology now enables companies to monitor employees by measuring keystrokes, tracking the duration of calls, video surveillance, listening in on telephone calls, and even chairs that can measure worker wiggling (presuming that more wiggling means less working). When do electronic monitoring devices cross the line from being effective management control methods to being intrusions on employee privacy?
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