Suppose, you are the head of human resource department of a business organization where frequent conflicts occur between employers and workers. Explain the followings with your knowledge which you have gathered from ‘Theories of Industrial Relations Chapter’ (a) the reasons behind these frequent conflicts; (b) mention the measures which you can take to resolve these conflicts and develop and maintain sound industrial relations.

Suppose, you are the head of human resource department of a business organization where frequent conflicts occur between employers and workers. Explain the followings with your knowledge which you have gathered from ‘Theories of Industrial Relations Chapter’
(a) the reasons behind these frequent conflicts;
(b) mention the measures which you can take to resolve these conflicts and develop and maintain sound industrial relations.