Supermarket chain Kroger has used computer simulation and information technology to reduce the average waiting time for customers at 2300 stores. Using a new system called QueVision, which allows Kroger to better predict when shoppers will be checking out, the company was able to decrease the average customer waiting time to just 28 seconds (InformationWeek website). Assume that Kroger waiting times are exponentially distributed. a. What is the probability that a customer will have to wait between 20 and 30 seconds? b. What is the probability that a customer will have to wait more than 2 minutes? c. What is the probability that a customer will have to wait less than 3 minutes? d. What is the probability that a customer will have to wait between 20 and 35 seconds?
Continuous Probability Distributions
Probability distributions are of two types, which are continuous probability distributions and discrete probability distributions. A continuous probability distribution contains an infinite number of values. For example, if time is infinite: you could count from 0 to a trillion seconds, billion seconds, so on indefinitely. A discrete probability distribution consists of only a countable set of possible values.
Normal Distribution
Suppose we had to design a bathroom weighing scale, how would we decide what should be the range of the weighing machine? Would we take the highest recorded human weight in history and use that as the upper limit for our weighing scale? This may not be a great idea as the sensitivity of the scale would get reduced if the range is too large. At the same time, if we keep the upper limit too low, it may not be usable for a large percentage of the population!
Supermarket chain Kroger has used computer simulation and information technology to reduce the average waiting time for customers at 2300 stores. Using a new system called QueVision, which allows Kroger to better predict when shoppers will be checking out, the company was able to decrease the average customer waiting time to just 28 seconds (InformationWeek website). Assume that Kroger waiting times are exponentially distributed.
a. What is the
b. What is the probability that a customer will have to wait more than 2 minutes?
c. What is the probability that a customer will have to wait less than 3 minutes?
d. What is the probability that a customer will have to wait between 20 and 35 seconds?
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