some of the challenge’s managers face

How do you use the implementation and innovation strategy for Kibbles and Bits with the Alignment of organizational goals Kibbles and Bit's short-term objectives consistent with its long-term mission?

Can you answer these quostion shoert answer    Budget Surplus Case Study A small midwestern city has a $1 million budget surplus. Two groups imme- diately begin vying for the funds. One of the requests comes from down- town businesses requesting to use the money to beautify downtown by adding brick sidewalks and planting areas with the goal of attracting cus- tomers. As city manager, you are aware that the downtown area has not been doing as well as predicted and that the small businesses are necessary for the development of a "vibrant downtown" as stated in the city's goals. The other request comes from the city's police department wanting to begin a unit to pursue "career criminals." You are familiar with the statistics and know that repeat offenders commit an overwhelming number of crimes. There is an apparent trend in police departments to address this issue separately. The two groups are competing for limited resources. Both causes are considered worthy of city funding, but…

1. Evaluate Ritz-Carlton’s success in closing the service quality gaps from the case study.    The Gap Model of Service Quality Gap 1: Requirements gap Gap 2: Design gap Gap 3: Conformance gap Gap 4: Communication gap Gap 5: Satisfaction gap   My question is how to evaluate the success of ritz carlton and the above service quality gaps?