Since voice recognition technology is used, users of a telephone menu system may interact with the system by speaking rather than tapping buttons on the dial pad. This is made possible by the technology. It would be helpful if you could provide at least two reasons in favour of using it and at least two arguments against using it.

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
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Since voice recognition technology is used, users of a telephone menu system may interact with the system by speaking rather than tapping buttons on the dial pad. This is made possible by the technology. It would be helpful if you could provide at least two reasons in favour of using it and at least two arguments against using it.

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