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- [Kim] Kim Kardashian has just opened a law firm. Kim's firm focuses on defamation suits in the fashion and entertainment industries. The firm does a good job in providing quality and timely legal services to a variety of clients. Because of the stress Kim's clients can experience while dealing with their legal problems, Kim has an on-site spa and a therapist to help her clients feel comfortable and relaxed. What level of service is represented by the spa and therapist? O Tangible Service O Potential Service O Expected Service O Core Service O Augmented ServiceYour task is to write an email to your instructor to introduce yourself. Put your first and last name and the assignment title in the subject line. For example: Maria Ruiz Assignment 1 Your message should address the following: Reasons for taking this class Your career goals (short term/long term) Familiarity with computer technology A brief discussion of how you view your current communication skill levels. Were there any parts of the quiz that surprised you? What are your strongest and weakest skills? Is there anything in the class/syllabus that worries you? Any topic you are excited about or have extensive experience with?Which of the following is TRUE at the highest level of employee involvement? a The entire decision-making process is handed over to employees. b Employees tend to disagree with each other regarding the preferred solution. c Specific employees provide information to the management, and management makes the recommendations. d Participation involves asking employees for information.
- Which of the following is true? A) If two new workers at a firm earn different salaries, there are likely non-discriminatory explanations for the difference B)Enforcing equal pay laws will likely increase most workers’ salaries within a firm C) Firms generally don’t consider previous work experience when determining the salary of a new hire D) If laws are passed that prevent firms from asking about the previous salary of a potential hire, the firm will have to pay all new workers more, benefiting employeesexplain followings preparation and planning skill listening skill. ability to think clearly and rapidly under pressure and uncertainty.For this assignment, you will need to read the article entitled, Facebook Folly at Northeast BMW, in the Harvard Business Publishing required packet for this course. This organization is facing an issue of addressing the appropriateness of employee behavior when using their personal Facebook account but addressing the workplace. A short synopsis of this scenario is that one employee is addressing their concerns about their employer's strategy for attracting customers to enhance sales. In one post, an employee addresses his disagreement with the company's approach. This same employee also uses his Facebook account to poke fun at an incident occurring at a nearby competitor. Your evaluations here concern employee rights vs. employee discipline. To be clear, it is every employee's right to address concerns about matters in the workplace that impact them (e.g., working conditions, strategy that would impact their sales performance, safety, fairness, etc.) and they cannot be disciplined for…
- [Karen] Karen is selling products door-to-door for Blouse Barn. During some of her house calls this week, Karen opened by asking if customer wanted to buy 10 blouses for $100; however, this was not Karen's actual goal. Her goal was to get the customer to buy 5 blouses. When Karen makes a large request at the beginning of her presentation and then asks for a smaller order later, the customer is more likely to purchase the 5 blouses. What type of selling tactic is Karen using? O Foot-in-the-door O Ingratiation O Outlined Presentation O Adaptive Selling O Door-in-the-faceCan you expand a little more on the summaries of the articles.Explain how if you are a business leader, you would use the acronym RAPID to help you decide if your workforce should return to your corporates at least four days a week, or if you will make teleworking a permanent option for all employees? RAPID is an acronym—an easy way to think about five important roles in most decision processes (Recommend, Agree, Perform, provide Input, Decide)
