Required: 1. Classify the cost items in the table into prevention, appraisal, internal failure, or external failure categories. 2. Calculate the ratio of each COQ category to revenues in 20X3 and 20X4. Comment on the trends in costs of quality between 20X3 and 20X4. 3. Give two examples of nonfinancial quality measures that Gabriel Corporation could monitor as part of a total quality-control effort.

Managerial Accounting: The Cornerstone of Business Decision-Making
7th Edition
ISBN:9781337115773
Author:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Publisher:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Chapter13: Emerging Topics In Managerial Accounting
Section: Chapter Questions
Problem 28BEB: Quality Cost Report Loring Company had total sales of 2,400,000 for fiscal 20X1. The costs of...
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Exercise 4 (Cost of Quality Analysis, Nonfinancial Quality Measures)
The Gabriel Corporation manufactures and sells industrial grinders. The
following table presents financial information pertaining to quality in 20X3
and 20X4 (in thousands):
20X3
P10,000
110
250
100
60
20X4
P12,500
85
Revenues
Line inspection
Scrap
Design engineering
Cost of returned goods
Product-testing equipment
Customer support
200
240
145
50
40
50
30
135
90
100
40
40
Rework costs
160
35
Preventive equipment maintenance
Product liability claims
Incoming materials inspection
Breakdown maintenance
200
20
Product-testing labor
Training
Warranty repair
Supplier evaluation
90
220
45
300
75
120
200
50
20
Required:
1. Classify the cost items in the table into prevention, appraisal, internal
failure, or external failure categories.
2. Calculate the ratio of each COQ category to revenues in 20X3 and 20X4.
Comment on the trends in costs of quality between 20X3 and 20X4.
3. Give two examples of nonfinancial quality measures that Gabriel
Corporation could monitor as part of a total quality-control effort.
Transcribed Image Text:Exercise 4 (Cost of Quality Analysis, Nonfinancial Quality Measures) The Gabriel Corporation manufactures and sells industrial grinders. The following table presents financial information pertaining to quality in 20X3 and 20X4 (in thousands): 20X3 P10,000 110 250 100 60 20X4 P12,500 85 Revenues Line inspection Scrap Design engineering Cost of returned goods Product-testing equipment Customer support 200 240 145 50 40 50 30 135 90 100 40 40 Rework costs 160 35 Preventive equipment maintenance Product liability claims Incoming materials inspection Breakdown maintenance 200 20 Product-testing labor Training Warranty repair Supplier evaluation 90 220 45 300 75 120 200 50 20 Required: 1. Classify the cost items in the table into prevention, appraisal, internal failure, or external failure categories. 2. Calculate the ratio of each COQ category to revenues in 20X3 and 20X4. Comment on the trends in costs of quality between 20X3 and 20X4. 3. Give two examples of nonfinancial quality measures that Gabriel Corporation could monitor as part of a total quality-control effort.
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