Refer to the figure below relating to a commercial printer (customer) and the company that supplies the paper. Technical requirements Importance to customer Customer requirements Paper will not tear 3 ΔΙΟΙ Consistent finish 1 No ink bleed 2 Prints cleanly 3 Paper width Paper thickness 7 Roll roundness Coating thickness Tensile strength 7 Paper color width Paper thickness Paper ORoll roundness O Customer Requirements Paper doesn't wrinkle Prints clearly Easy to use O Coating thickness Tensile strength Paper color O olo a. What technical requirements have the highest impact on the customer requirement that the paper not tear? (You may select more than one answer. Click the box with a check mark for the correct answer and click to empty the box for the wrong answer.) O Type of Paper Relationships Strong - 9 Medium - 3 b. The following table presents technical requirements and customer requirements for the output of a laser printer. Determine which single technical requirement likely has the greatest Impact on each individual customer requirement (only choose one technical requirement for each customer requirement). Use "" for correct answers and 'X' for other options. A Small-1 Technical Requirements Internal Paper Feed Print Element

Practical Management Science
6th Edition
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Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Refer to the figure below relating to a commercial printer (customer) and the company that supplies the paper.
Technical
requirements
Importance
to
customer
Customer
requirements
Paper will not tear 3 A
Consistent finish
No ink bleed
Prints cleanly
1
2
3
7 Paper width
7 Paper thickness
? Roll roundness
thickness
Paper width
Paper
Roll roundness
Coating thickness
Tensile strength
Paper color
? Coating thickness
? Tensile strength
7 Paper color
O
Customer Requirements
Paper doesn't wrinkle
Prints clearly
Easy to use
a. What technical requirements have the highest impact on the customer requirement that the paper not tear? (You may select more
than one answer. Click the box with a check mark for the correct answer and click to empty the box for the wrong answer.)
J
O
Type of Paper
b. The following table presents technical requirements and customer requirements for the output of a laser printer. Determine which
single technical requirement likely has the greatest Impact on each individual customer requirement (only choose one technical
requirement for each customer requirement). Use "V" for correct answers and 'X' for other options.
Relationships
Strong = 9
Medium = 3
Small = 1
Technical Requirements
Internal Paper Feed
Print Element
Transcribed Image Text:Refer to the figure below relating to a commercial printer (customer) and the company that supplies the paper. Technical requirements Importance to customer Customer requirements Paper will not tear 3 A Consistent finish No ink bleed Prints cleanly 1 2 3 7 Paper width 7 Paper thickness ? Roll roundness thickness Paper width Paper Roll roundness Coating thickness Tensile strength Paper color ? Coating thickness ? Tensile strength 7 Paper color O Customer Requirements Paper doesn't wrinkle Prints clearly Easy to use a. What technical requirements have the highest impact on the customer requirement that the paper not tear? (You may select more than one answer. Click the box with a check mark for the correct answer and click to empty the box for the wrong answer.) J O Type of Paper b. The following table presents technical requirements and customer requirements for the output of a laser printer. Determine which single technical requirement likely has the greatest Impact on each individual customer requirement (only choose one technical requirement for each customer requirement). Use "V" for correct answers and 'X' for other options. Relationships Strong = 9 Medium = 3 Small = 1 Technical Requirements Internal Paper Feed Print Element
b. The following table presents technical requirements and customer requirements for the output of a laser printer. Determine which
single technical requirement likely has the greatest Impact on each individual customer requirement (only choose one technical
requirement for each customer requirement). Use "V" for correct answers and 'x' for other options.
Customer Requirements
Paper doesn't wrinkle
Prints clearly
Easy to use
Type of Paper
Technical Requirements
Internal Paper Feed
X
Print Element
Transcribed Image Text:b. The following table presents technical requirements and customer requirements for the output of a laser printer. Determine which single technical requirement likely has the greatest Impact on each individual customer requirement (only choose one technical requirement for each customer requirement). Use "V" for correct answers and 'x' for other options. Customer Requirements Paper doesn't wrinkle Prints clearly Easy to use Type of Paper Technical Requirements Internal Paper Feed X Print Element
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