QUESTION 4 "Relationship conflict, unlike task conflict, is considered detrimental to group decision. Managers should therefore endeavour to facilitate potentially beneficial conflict while minimizing potentially detrimental conflict". Using practical examples from the working environment, critically discuss this statement.

What are some effective strategies for managing conflicts in the workplace, and how can managers create a culture of open communication and collaboration?

Managing ConflictOne of the reasons we may need to control conflict is to ensure organisational resourcesare not wasted in conflict engagement and instead emphasis is placed on maintaining apeaceful work environment which is conducive to achieving organisational objectives.Some of the approaches to managing workplace conflict will now be discussed.Please read pages 11 to 19 of ACAS’s booklet (2014). You will see that the managementof conflict in the workplace has been categorised as follows:1. Managing conflict between individuals2. Managing conflict between groupsWhile reading the sections of the ACAS booklet, did you notice that some of the topicswe discussed in the earlier units were also mentioned; specifically?• communication is essential to handling conflict between individuals and groups• understanding perceptions is integral to managing conflict between employees.Take a moment to reflect on what we’ve discussed thus far to try and determinewhy interpretation of behaviour is…

Mary Parker Follett would advise the group to: -Find a way to accommodate Onyealisi in his desire to avoid accountability to the group -Develop a system that resolves the group's conflicts through competition -Seek a more integrative approach, and find ways to address the conflict through collaboration -Continue to avoid the issue, but only until it begins to truly impact group performance

Conflict is inevitable in any workplace due to differing opinions, personalities, and goals among employees. Effective management involves recognizing and addressing conflicts promptly and constructively to maintain a positive work environment and ensure productivity. Conflict resolution strategies may include facilitating open communication, active listening, mediating discussions, and finding mutually acceptable solutions. By managing conflicts effectively, managers can prevent escalation, build stronger relationships among team members, and foster a culture of collaboration and respect   Question: What are some common sources of conflict in the workplace, and how can managers identify and address them before they escalate into larger issues?

Chapter 10 addresses that a team can have possibly six types of individuals (Wanderer, Talker, Arguer, Bored Member, Silent Member, and Social Loafer) who could hinder a team in becoming cohesive and/or efficient. Select two of these types (found under the heading Handling Problem Team Members) that you feel are the greatest detriment to a team and explain why.

Team building and collaboration are essential for fostering a positive work environment and achieving organizational goals. Effective managers recognize the importance of building cohesive teams where members trust and support one another, communicate openly, and work towards common objectives. Team building activities and exercises can help strengthen relationships, enhance communication skills, and promote mutual respect and understanding among team members. Collaboration involves leveraging the diverse skills and perspectives of team members to solve problems, make decisions, and drive innovation.   Question: What are some effective strategies managers can use to promote teamwork and collaboration among team members, especially in remote or virtual work settings?