Question 3 A. In serving customers, there are seven particular behaviours that can spoil the delivery of an excellent service product. Explain the SEVEN (7) deadly sins in which all customer contact employees should ensure never occurs in customer service. B. List FOUR (4) needs that motivate customers according to Maslow's hierarchy. C. Outline FIVE (5) strategies that can be used by organisations to help develop or maintain customer loyalty.

What are the goals (the end? result you desire) of the smoking cessation program for the (Specific, Measurable, Attainable, Realistic and Timely) formula.

Clinical Decision Support, Reimbursement, and Value-Based Care Define the concept of clinical decision support (CDS) from a health IT/informatics perspective (perhaps - provide an example of CDS that are available within your own organization). Next, identify the most important barrier(s) to CDS adoption within the modern healthcare organization.  What recommendations do you have for the use of CDS to improve care value within the modern healthcare organization?  Explain how healthcare reimbursement reform will affect healthcare organizations’ use of CDS moving forward.

explain the techniques adopted in forecasting the sales of an organisation.

The Performance segment places more importance on?

Q 21 What are the two (2) most important times when a marketer wants possible customers to think about their products? Group of answer choices When talking with their neighbor about the local baseball team. When the customer encounters a problem which your product would solve. When shopping in a store which carries your product. When helping their children with their homework. All the time — we need customers to continually have our products in their minds.

Problem Diagnosis to be researched, analyzed, and developed for XYZ pharmaceutical company.  In this section you will objectively examine the functioning of the organization being studied to explore the barriers hindering more effective and/or efficient functioning. Symptoms of the problem will be identified enabling you to conduct a cause analysis resulting in an accurate assessment of the actual problem. The Problem Diagnosis will be developed using the following guidelines: Analyze how well the organization is currently functioning. Determine one or two symptoms impeding better functioning in the organization. Justify your reasoning. Identify a diagnostic model to facilitate problem diagnosis. Provide rationale as to which model you chose. After a comprehensive analysis of the data generated from the diagnostic model, identify the primary problem impacting the organization. Justify your decision and support with examples. Determine and describe several probable cause(s) of the…

Hi please help me with this question  1. With reference to the case above, discuss different types of customer expectations

1. Identify and explain four stakeholders and the key role they played in company annual community health camp.

Section 2: Brand Performance Table 1: Brand Performance Metrics Share of Sole Loyalty (%) Market Average Purchase Category Buying Rate Penetration Category Requirements (%) Brand Share (%) (%) Frequency Twinings 32 71 3.1 6.3 45 16 Nerada 23 62 3.0 6.8 38 11 Lipton 19 43 2.8 7.2 29 7 Tetley 15 32 2.8 7.6 21 3 Bushells 17 2.5 8.2 18 1 Pukka 8 2.0 9.8 13 Average 100 39 2.7 7.7 27 6 2. Table 1 shows the brand performance metrics over a 6 month time period. Are there any patterns evident between the brand performance measures in Table 1? Describe the patterns and differences that you see between the competing brands, and specifically for Lipton. (500 words approx.)