Quality is defined by the American Society for Quality Control as Select one: a.the characteristics of a product or service that affect its ability to satisfy the needs of customers. b.a series of activities designed to create excellence in a product or service. c.a special rank designated for manufactured products that have less than one defect per hundred. d.any output that meets the specific standards of a society. Quality management is applicable to Select one: a.manufacturing but not service businesses. b.service but not manufacturing businesses. c.both service and manufacturing businesses. d.neither service nor manufacturing businesses.
Quality is defined by the American Society for Quality Control as Select one: a.the characteristics of a product or service that affect its ability to satisfy the needs of customers. b.a series of activities designed to create excellence in a product or service. c.a special rank designated for manufactured products that have less than one defect per hundred. d.any output that meets the specific standards of a society. Quality management is applicable to Select one: a.manufacturing but not service businesses. b.service but not manufacturing businesses. c.both service and manufacturing businesses. d.neither service nor manufacturing businesses.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Quality is defined by the American Society for Quality Control as
Select one:
a.the characteristics of a product or service that affect its ability to satisfy the needs of customers.
b.a series of activities designed to create excellence in a product or service.
c.a special rank designated for manufactured products that have less than one defect per hundred.
d.any output that meets the specific standards of a society.
Quality management is applicable to
Select one:
a.manufacturing but not service businesses.
b.service but not manufacturing businesses.
c.both service and manufacturing businesses.
d.neither service nor manufacturing businesses.
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