Put yourself in the shoes of an executive assistant at a large corporation. It has been a busy morning, and just after lunchtime a salesperson calls and asks to see your boss. Name three things the salesperson could do or say that would make you more willing to help him.

Your boss is impressed with your performance over the past year and has decided to give you a 5% increase in your salary. Are you clearly better off with your increased salary? What factors must be considered?

Product Life Cycle Dollars 0 Introduction Growth Maturity Time Consumers have stopped buying the product. Price has been affected because competition has entered. Sales have peaked. The company is starting to innovate. Decline As you look at the Product Life Cycle shown above, you notice that the space between sales and profits starts to widen in the Growth phase. Why? (Choose all responses that apply.) Sales Profits

Many people believe that businesses that commit fraud cannot last long because  (a) the government will shut them down (b)their competition will sue them (c)word will spread and they will lose their customers (d) they will be apprehended and put in jail.

The customer experience with a service should be managed to ensure it Multiple Choice   allows for spontaneity and not be too rigid or planned.   differentiates a service from other service offerings.   will be independently judged by someone outside the firm to guarantee objectivity.   stresses the similarities in style, function, and form of the organization’s service relative to the top competitors in the industry.   will be unique to each individual customer’s experience.

The following are guidelines for recognizing your employees that help you to achieve your organization' goals and objectives. discuss each one of these point. • Do not limit recognition to high- visibility jobs. • Do not limit recognition to a few best performers.

Why do companies cut guidance?

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Find or write an example of a poorly written business communication and revise it. Focus on improving it for clarity, word choice, sentence structure, paragraph structure, audience need, and clarity and conciseness.

It can be common for a top-level manager to watch a single focus group and get excited about something a customer says and prepare a marketing plan around it. Why do you know this is premature? If you are the subordinate, how would you handle your boss?