Outline the importance of the service sector intoday’s marketplace

Q: Refer Amazon case study What services can brick-and-mortar retailers provide customers that Amazon…

A: Amazon is the largest seller in the online books market which is headquartered in Seattle,…

Q: Describe retailing decisions for services?

A: Ans. Introduction There are many elements for retailers to consider while creating and executing…

Q: Chapter 17 discusses the relationship between involvement, sales personnel, and the likelihood of…

A: Relationship between sales personnel interaction with customers and involvement of the customers is…

Q: Describe the servicescape of a retail store

A: Servicescape can be explained as the environment in which the consumer or buyer takes services from…

Q: Why do service firms emphasize marketing?

A: Marketing informs your customers about the products or services you're offering them. Through…

Q: explain advantages and disadvantages for non-tradable goods and services

A: The merits and limitations of non-tradable goods and services are explained below in the following…

Q: Please discuss why service industries (entertainment, travel, beauty, retail etc.) were effected…

A: A pandemic like COVID19 brings a lot of impact on the day-to-day activities of the people. The life…

Q: Critically evaluate the advantages and disadvantages of CRM systems used in service sector…

A: CRM Stands for Customer Relationship Management. This is an important activity in all the sectors…

Q: Explain the four service gaps identified by the ServiceGaps Model

A: SERVQUAL or Service Quality Gap Model is a gap method. This gap method is a manner that helps…

Q: Discuss whether the internet will result in disintermediation of the following retails stores :  1 :…

A: Video rental,music stores will completley get cleared out in view of the web, As days goes everthing…

Q: List and discuss the six steps in developing a customer services strategy

A: Customers are an individual who purchases the product and consumes the product to satisfies their…

Q: Define service marketing

A: Marketing: It means the process of creating products or services, communicating about the products…

Q: Explain the following in E-commerce application: A. Consumer to Consumer E-commerce B. Business to…

A: E-commerce (electronic commerce) is the purchasing and selling of labor and products, or the sending…

Q: What role do physical distribution and supply chain management play in attracting and satisfying…

A: The logistics support plays a crucial role in disbursement of goods and services through optimized…

Q: Prepare company description for shop pastries with cashless and more fast services.

A: A company description is a general summary of a organisation as well as who they are as a business…

Q: Define EDI and Web services.

A: Social media incorporates various online platforms where business may post their information and…

Q: Provide a description of Uber ride-sharing's target segment (ie. geographical, demographical,etc)

A: Market segmentation is dividing the heterogeneous market or customer in one more related homogeneous…

Q: Explain the term customer service centric

A: In economics, a service is a transaction where there is no movement of physical goods from the…

Q: Discuss relationship marketing in services

A: In today’s world, the business has become much more complex, as well as marketing. But this is not…

Q: Describe customer interaction in service processes

A: Customer interaction refers to the process of communication between firm and client or customer.…

Q: Explain the marketing of services and other intangibles.

A: Service marketing is a strategy which promotes and showcases the intangible benefits and offerings…

Q: Business model canvas

A: A business model canvas is a management tool that defines and communicates the business idea or…

Q: Describe four unique elements of services.

A: Services are offerings of the company that are provided to the customers to deliver value, earn…

Q: Describe how goods and services are defined by OM

A: Operations management is a field that includes the whole process chain from sourcing the raw…

Q: Discuss relationship marketing in service.

A: Relationship marketing refers to the process in which the organization or the marketer try every…

Q: 1 Identify two reasons services are important to the U.S. economy and businessenvironment.

A: According to the US Census Bureau, the service sector produces intangible goods, more precisely…

Q: why e-commerce self-service remains unpopular

A: ‘Self-service’ is  the capability for consumers to serve themselves. This is applied mainly to…

Q: Describe the broad facts about What, How, and For whom goods and services get.

A: In order to satisfy the requirements of its people, every society must answer three basic economic…

Q: Do consumers want many add-on services (delivery, installation, repairs), or will they obtain these…

A: Add-On services are the perks that customer wants after sale and these can be anything from…