One cable company claims that it has excellent customer service. In fact, the company advertises that a technician will arrive within 40 minutes after a service call is placed. One frustrated customer believes this is not accurate, claiming that it takes over 40 minutes for the cable technician to arrive. The customer asks a simple random sample of 25 other cable customers how long it has taken for the cable technician to arrive when they have called for one. The sample mean for this group is 43.6 minutes with a standard deviation of 6.5 minutes. Assume that the population distribution is approximately normal. Test the customer's claim at the 0.05 level of significance. Step 1 of 3: State the null and alternative hypotheses for the test. Fill in the blank below. Ho : μ = 40 Ηa :μ. 40

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
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One cable company claims that it has excellent customer service. In fact, the company advertises that a
technician will arrive within 40 minutes after a service call is placed. One frustrated customer believes
this is not accurate, claiming that it takes over 40 minutes for the cable technician to arrive. The
customer asks a simple random sample of 25 other cable customers how long it has taken for the
cable technician to arrive when they have called for one. The sample mean for this group is 43.6
minutes with a standard deviation of 6.5 minutes. Assume that the population distribution is
approximately normal. Test the customer's claim at the 0.05 level of significance.
Step 1 of 3: State the null and alternative hypotheses for the test. Fill in the blank below.
Ho : μ = 40
Ηa :μ.
40
Transcribed Image Text:One cable company claims that it has excellent customer service. In fact, the company advertises that a technician will arrive within 40 minutes after a service call is placed. One frustrated customer believes this is not accurate, claiming that it takes over 40 minutes for the cable technician to arrive. The customer asks a simple random sample of 25 other cable customers how long it has taken for the cable technician to arrive when they have called for one. The sample mean for this group is 43.6 minutes with a standard deviation of 6.5 minutes. Assume that the population distribution is approximately normal. Test the customer's claim at the 0.05 level of significance. Step 1 of 3: State the null and alternative hypotheses for the test. Fill in the blank below. Ho : μ = 40 Ηa :μ. 40
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