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- one aspect of ethical business management entails customer responsiveness. Discuss where, within an organization, does customer-responsive culture originate? Also discuss how you would go about creating a customer-responsive culture in an organization that has been non-responsive to customers for a long time. How would you ensure this customer-responsive culture continues and does not die down?13Why do you think people describe the hospitality industry in one of the most culturally diverse industries in the world? What should diversity and inclusion mean to hospitality managers/supervisors? How should this shape their practice or personal management philosophy?
- Barcelona Restaurant GroupWhen Andy Pfize was in college, he took a road trip to New Orleans that would change hislife. The sights and sounds of the Big Easy was thrilling to the nineteen-year old student, butit was the smells and tastes of the city restaurants that captured his imaginations. Whilediscussing the city‘s eclectic dinning with locals, a chef challenged Andy to go to France todiscover what cooking is all about.Decades after heeding the chef‘s words, Andy is himself a renowned chef and the co-ownerof Barcelona Restaurant Group, a collection of seven wine and tapas bars in Connecticut andAtlanta, Georgia.Barcelona Restaurant Group prides itself on being ―anti-chain‖. When customers dine at anyof the Andy‘s Spanish cuisine restaurants, they experience the local colour and personaltouch of a neighbourhood eatery in Milan, Rio de Janeiro or SoHo. The wait staff ispersonable, and the head chef is known for cooking up flavourful custom dishes to pleaseregulars. Managers get to…4. What are the differences in terms of audience, details, and committed dates between internal roadmaps and external roadmaps? 5. What does MVP stand for, and what does it represent? 6. Should user stories be complete and thorough before discussions begin with the development teams? Why or why not?Explain the Management Style: Free-Reign (Laissez-faire) and cite the advantages and disadvantages of using this management style
- 5) As a manager of Kokrokoo Bank, you have recently been transferred to Nyamedua krom, a multicultural city where a greater percentage of the employees at the bank are migrants from other cities and villages far and near and also from other African countries. Identify four (4) qualities that you will need to lead these diverse people effectively. 6) Two supervisors in the same organization have different ideas about how best to lead their staff. Supervisor A believes in the use of influence to get work done, while Supervisor B believe in the use of power to get work done. What four (4) benefits and drawbacks, in terms of the use of influence or power with their staff, can you see in each of these approaches? Consider each of these approaches separately and thoughtfully, and give good reasons to support your opinion.With reference to an appropriate theory, list five (5) influencing styles or tactics that an incoming CEO or manager could have adopted to engage effectively with key business stakeholders at his or her organization.When conducting business in Japan, Jessica, a marketer from a U.S. company, brings her business cards. She offers them with both hands and then bows after a Japanese businesswoman bowed. Which cultural area did Jessica understand to modify her usual business behavior? cultural business norms O cultural language O cultural time and punctuality