Practical Management Science
Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Question

 

Observations (mins)

Day

1

2

3

4

5

6

1

21

30

22

25

31

30

2

23

29

17

32

28

31

3

22

28

33

26

32

31

4

33

30

22

35

29

30

5

35

27

36

28

31

27

6

27

32

30

35

32

32

7

35

32

28

35

35

27

8

26

30

31

37

39

31

9

36

36

34

39

31

25

10

26

42

35

35

27

37

 

  1. The patient surveys indicate that they are willing to wait between 15 and 35 minutes before seeing Dr. Patel. Calculate the process capability index and capability ratio at the three-sigma level and interpret your results.
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