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Business
Operations Management
NO. OF UNSATISFIED PATIENTS DAY SAMPLE SIZE 24 100 2 22 100 3 8 100 4 15 100 10 100 26 100 7 17 100 00

NO. OF UNSATISFIED PATIENTS DAY SAMPLE SIZE 24 100 2 22 100 3 8 100 4 15 100 10 100 26 100 7 17 100 00

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Houston North Hospital is trying to improve its
image by providing a positive experience for its patients and their
relatives. Part of the "image" program involves providing tasty,
inviting patient meals that a re also healthful. A questionnaire
accompanies each meal served, asking the patient, among other
things, whether he or she is satisfied or unsatisfied with the meal.
A 100-patient sample of the survey results over the past 7 days
yielded the following data:                                                                                                                                      Construct a p-cbart that plots the percentage of patients unsatisfied
with their meals. Set the control limits to include 99.73%
of the random variation in meal satisfaction. Comment on your
results.
NO. OF UNSATISFIED PATIENTS DAY SAMPLE SIZE 24 100 2 22 100 3 8 100 4 15 100 10 100 26 100 7 17 100 00
Transcribed Image Text:NO. OF UNSATISFIED PATIENTS DAY SAMPLE SIZE 24 100 2 22 100 3 8 100 4 15 100 10 100 26 100 7 17 100 00
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