Mr. John Doe had an appointment scheduled for 10:00am and arrives at 10:15am. There are two patients ahead of him. After ten minutes of waiting, Mr. Doe becomes restless and states “I have another appointment and I need to be seen right away.” How will you handle the situation? A new patient comes in for a consultation and states that Jane Doe referred her. Jane Doe is a current patient and had liposuction at our office 3 months ago. The new patient states “Jane Doe looks so good, what did she do? I want to do the same.” How do you respond?
Mr. John Doe had an appointment scheduled for 10:00am and arrives at 10:15am. There are two patients ahead of him. After ten minutes of waiting, Mr. Doe becomes restless and states “I have another appointment and I need to be seen right away.” How will you handle the situation? A new patient comes in for a consultation and states that Jane Doe referred her. Jane Doe is a current patient and had liposuction at our office 3 months ago. The new patient states “Jane Doe looks so good, what did she do? I want to do the same.” How do you respond?
Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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Question
Mr. John Doe had an appointment scheduled for 10:00am and arrives at 10:15am. There are two patients ahead of him. After ten minutes of waiting, Mr. Doe becomes restless and states “I have another appointment and I need to be seen right away.” How will you handle the situation?
A new patient comes in for a consultation and states that Jane Doe referred her. Jane Doe is a current patient and had liposuction at our office 3 months ago. The new patient states “Jane Doe looks so good, what did she do? I want to do the same.” How do you respond?
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