Miss Jones is a small business entrepreneur who currently does everything manually. She is the head chef at her small cook shop which has many loyal repeat customers. Her assistant helps with cooking as well as the paperwork. Miss Jones also employs someone to makes deliveries to customers. Customers order via telephone and everything is handwritten. There are various issues such as missing orders, receipts and customer contact information. Two stand-alone computers and a printer are in the office. One computer is not working due to a virus and the other is not connected to the printer so no printing can be done at this time. The assistant accidentally deleted all files on this second computer which therefore is not being used. F. Other than customers calling in, which office automation technology could be used to capture orders? Give reasons for your answer.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Miss Jones is a small business entrepreneur who currently does everything manually. She is the
head chef at her small cook shop which has many loyal repeat customers. Her assistant helps with
cooking as well as the paperwork. Miss Jones also employs someone to makes deliveries to
customers. Customers order via telephone and everything is handwritten.
There are various issues such as missing orders, receipts and customer contact information. Two
stand-alone computers and a printer are in the office. One computer is not working due to a virus
and the other is not connected to the printer so no printing can be done at this time. The assistant
accidentally deleted all files on this second computer which therefore is not being used.

F. Other than customers calling in, which office automation technology could be used to
capture orders? Give reasons for your answer. 

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