Match the Key Dimensions of Quality which describes Safety:

The ISO 45001:2018 standard establishes: Select one: a. Performance criteria for occupational safety and health. b. Recommendations for the incorporation of the occupational health and safety management system. c. Detailed specifications for the design of the occupational health and safety management system.

Supppose that customers are asked to rate the quality of the service provided at a busy service facility. Based on the lectures on quality this term, select the choice that best highlights customer-preferred quality dimensions.   a.Reliability, Assurance, Tangibles, Empathy, and Responsiveness. b. Responsiveness, Altruism, Tangibles, Empathy, and Readiness. c. Timeliness, Assurance, Needs, Reliability, and Empathy. d. Intangibles, Price, Location, Timeliness, and Needs.

The following table lists all costs of quality incurred by Sam’s Surf Shop last year. Annual inspection costs $155,000 Annual cost of scrap materials 286,000 Annual rework cost 34,679 Annual cost of quality training 456,000 Annual warranty cost 1,546,000 Annual testing cost 543,000 What was Sam’s appraisal cost for quality last year?

In what ways can the following components of quality management improve the quality of goods and services within an organization? a.Continuous enhancement  b.Cost of quality  c.Employee engagement d.Total Quality Management

At Conner Company, a custom manufacturer of printedcircuit boards, the finished boards are subjected to a finalinspection prior to shipment to its customers. As Conner’squality assurance manager, you are responsible for making a presentation to management on quality problems at the be-ginning of each month. Your assistant has analyzed the rejectmemos for all the circuit boards that were rejected during thepast month. He has given you a summary statement listingthe reference number of the circuit board and the reason forrejection from one of the following categories:A = Poor electrolyte coverageB = Improper laminationC = Low copper platingD = Plating separationE = Improper etchingFor 50 circuit boards that had been rejected last month, thesummary statement showed the following:C B C C D E C C B A D A C C C B C A C D C A C C BA C A C B C C A C A A C C D A C C C E C C A B A Ca. Prepare a tally sheet (or checklist) of the different reasonsfor rejection.b. Develop a Pareto chart to identify…