Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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It is important to identify key performance indicators (KPIs) for static and path testing, as well as potential cost reductions for project management.
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- Describe the role of a Quality Assurance Analyst in projects that emphasize user satisfaction.arrow_forwardCase Study: Implementation of Connecticut’s Health Enhancement Plan Mr. Arnold is a bridge safety supervisor for the state of Connecticut. He has worked in many regions throughout the state and relies on state insurance plans for coverage. Within the past few years, he sustained an injury on the job and, while at the hospital, was diagnosed with COPD, after many years of smoking. He has begun paying closer attention to his health, but he still requires multiple medications and physician visits throughout the year. The year is 2010, and Mr. Arnold has heard that, starting next year, Connecticut will implement the Health Enhancement Plan for its state employees. The program follows V-BID principles by lowering patient costs for certain high-value primary and chronic disease preventive services and coupling services with enrollment requirements. As Mr. Arnold reads the informational booklets provided by the state, he discovers that HEP is unlike previous plans he has known in that it…arrow_forwardCost reductions that may be realised by project managers as a consequence of using static and path testing metrics should also be described in detail.arrow_forward
- Explain the similarities between quality management and project management. What are the biggest obstacles to implementing effective improvement projects?arrow_forwardDiscuss some of the examples of poor quality in IT projects presented in the "What Went Wrong?" section. Could most of these problems have been avoided? Why do you think there are so many examples of poor quality in IT projects?arrow_forwardLazer Technologies Inc. (LTI) has produced a total of 20 high-power laser systems that could be used to destroy any approaching enemy missiles or aircraft. The 20 units have been produced, funded in part as private research within the research and development arm of LTI, but the bulk of the funding came from a contract with the U.S. Department of Defense (DoD). Testing of the laser units has shown that they are effective defense weapons, and if redesigned to add portability and easier field maintenance, the units could be truck-mounted. The DoD has asked LTI to submit a bid for 100 more units. The 20 units that LTI has built so far cost the following amounts and are listed in the order in which they were produced: Use Exhibit 6.4 and Exhibit 6.5. UNITNUMBER COST($ MILLIONS) UNITNUMBER COST($ MILLIONS) 1 $ 13.0 11 $ 2.2 2 7.5 12 2.1 3 5.8 13 1.9 4 4.5 14 1.9 5 4.0 15 1.7 6 3.5 16 1.7 7 3.1 17 1.5…arrow_forward
- What is Open System Task Analysis (OSTA)?arrow_forwardList - BUS-2353-05W (Sprin X D21 Quizzes - BUS-2353-05W (Spring X + frame_auto.d21?ou=23288&isprv=&drc=0&qi=79747&cfql=0&dnb=0&fromQB=0&in Progress=0 353 Program Assessment G502 Joshua Miller: Attempt 1 Time Taken:0:25:25 Question 1 (1 point) ✓ Saved E Listen XYZ Company determined that it needed to improve upon productX, and do a better job of getting the word out. The marketing staff decided to create a new and improved packaging, place the product in various outlets, use the mediums of radio, TV and social media and make sure their pricing was competitive. Consumers that were specifically chosen were women 30 years of age who were of Hispanic descent and worked outside of the home. These women had also used the product before however the product has been redesigned. Often these women purchased in bulk for their families. Prior to determining who they would work with and how they would redesign the product, XYZ Company created surveys, held in-store demonstrations and took various…arrow_forwardThe case study: Light-As-Air Ballooning System (LAABS)Light-As-Air Ballooning (LAA) is an organisation which operates hot air ballooning on theMalaysian peninsula across from Singapore (the Singapore air-space is too busy and tightlycontrolled to allow free-flying ballooning there). The company has a mixed fleet ofballoons and baskets and a team of pilots to cater for both small and large groups.The five (5) smaller baskets have the capacity to carry up to 10 passengers each; six (6)larger balloons and baskets can carry up to 20 passengers each. This is a relatively newventure for this part of Asia, and the owner of this company, TEO Hong, is keen to see LAAgrow and expand.Flights take place just before sunrise, and can be booked by individuals or groups, or canbe chartered (such as for wedding ceremonies and other special occasions). The largerbaskets are ideal for corporate and social group bookings.As the business expands, Light-As-Air needs a new information system; as the current…arrow_forward
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