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- Chapter 3: Customer Relationships: Basic Building Blocks of IDIC and Trust Think about the companies you do business with as a customer. Name an example of a company that identified and recognized you, one that differentiated you by need or value, one that has made interaction easy and fun, and one that has changed something about the way it does business with you now, based on what it knows about you.5-5. What are e-marketplaces?Why is it important for businesses to communicate value for their product or services?
- How is the grapevine illustrated in this case?In any online grocery store what were the privileges and shortcoming you observe with the major shift of customer on e-commerce in post covid-19 environment Enumerate separately?What is the importance of effective internal communication for mercedes benz?