If the average time between customer arrivals is eight minutes, what is the hourly arrival rate?

L. Winston Martin (an allergist) has an excellent system for handling his regular patientswho come in just for allergy injections. Patients arrive for an injection and i llout a name slip, which is then placed in an open slot that passes into another roomstaffed by one or two nurses. The specii c injections for a patient are prepared, andthe patient is called through a speaker system into the room to receive the injection.At certain times during the day, patient load drops and only one nurse is needed toadminister the injections.Let’s focus on the simpler case of the two—namely, when there is one nurse. Also,assume that patients arrive in a Poisson fashion and the service rate of the nurse is exponentiallydistributed. During this slower period, patients arrive with an interarrival time ofapproximately three minutes. It takes the nurse an average of two minutes to prepare thepatients’ serum and administer the injection.a. What is the average number you would expect to see in Dr.…

Who are the external customers using self-service kiosk in a hotel?

DEMU 2103, va assignmen QUESTION 3 Metropolitan General Hospital is a city-owned and operated public hospital. Its emergency. room is the largest and most prominent in the city. Approximately 70% of emergency cases in the city come or are sent to Metro General's emergency room. As a result, the emergency room is often crowded and the staff is overworked, causing concern among hospital administrators and city officials about the quality of service and health care the emergency room is able to provide. One of the key quality attributes administrators focus on is patient waiting time that is, the time between when a patient checks in and registers and when the patient first sees an appropriate medical staff member. Hospital administration wants to monitor patient waiting time using statistical process control charts. At different times of the day over a period of several days, patient waiting times were recorded at random with the following results: Sample 1 2 3 4 5 6 7 8 9 10 1 27 22 16…