Identify five qualities that the managers of the 21st century must have. Why are these qualities important in a competitive business environment? Explain each quality with your reasons.

Based on the BDC Entrepreneur Self-Assessment feedback below identify two areas noted as a personal strength and as to why these areas would be a personal strength. Your motivations 60/76 Need for achievement/success:17/20 The lure of power/control:18/20 Need for challenges / ambition:18/20 Self-sufficiency / freedom:7/16 Your aptitudes 70/80 Perseverance / determination:16/16 Self-confidence/enthusiasm:13/16 Tolerance towards ambiguity/resistance to stress:19/24 Creativity/imagination:22/24 Your attitudes 37/44 A belief in their ability to influence destiny:18/24 Action-oriented:19/20

Exceptional customer service, relative to your competitors, relates most closely to which dimension of a SWOT analysis?       Strength     Threat     Opportunity     Weakness

In a SWOT assessment, which two categories involve an internal assessment of the organization? (Multiple choice)     Threats     Strengths     Weaknesses     Opportunities