How can these Possible application (Nutshell and pipedrive) help in customer relationship management?

Define operational CRM, analytical CRM, and collaborative CRM. How do these types of CRM systems support different aspects of customer relationship management?

Explain the concept of Customer Lifetime Value (CLV) in CRM and provide a mathematical model for calculating CLV, considering factors like churn rate and acquisition cost.

8. Ajax produces two basic products called A and B. Each week, Paul, the owner, plans to assemble 20 product As and 8 product Bs. a. Given this information and the following product structure diagrams for A and B, fill out the MRP records (inventory status files) for component parts G and Y for the next seven weeks. X A Part G Gross requirements Y Scheduled receipts Projected available balance Planned order release Q = lot for lot; LT = 1; SS=0. 0 Y (2 required) G 10 B Z F Week 1 2 3 4 5 6 7 Part Y Gross requirements Scheduled receipts Projected available balance 67 Planned order release 1 10 Week 23 4 5 6 7 Q=lot-for-lot; LT=2; SS=0. b. Suppose 10 units of safety stock are required for part Y. What changes would result in the records? Would the MRP system produce any exception messages?