How can these Possible application (Nutshell and pipedrive) help in customer relationship management?

Q: Determine the new trends for tracking and monitoring the delivery of products?

A: Product delivery is a customer-centric approach to define, build, and release a continuous flow of…

Q: Critically analyse and justify customer relationship management as an strategy for creating value…

A: А  teсhnique  thаt  is  bаsed  оn  engаging  the  сustоmers,  gаining  the  сustоmers  lоyаlty  аnd…

Q: Describe the significance of real-time analytics in enhancing CRM functionalities.

A: Customer Relationship Management (CRM) functionality can be described as the arrangement of tools,…

Q: Discuss the advantages and disadvantages of EDI.

A: In the recent past, there have been many significant inventions in the field of information…

Q: What are the best customer service policies for a corporation for customer retention/service?

A: Customer retention is essential for any business, here, to improve the level of customer service, we…

Q: In what specific ways do you see technology impacting customer service?

A: There is a lot of potential and hype regarding how technology can affect a function like a customer…

Q: What is the difference between your Customer and external Customers? Give one example.

A: Customers are the king of the market. There are two types of customers, your customer ( internal…

Q: Which degree of customer service is possible just via technical means?

A: Customer service involves assisting the customers and providing suitable solutions for their…

Q: How can persuasive design principles be applied to encourage eco-friendly and sustainable shopping…

A: Persuasive design principles include employing or utilizing psychological and user-centric…

Q: List two actual organizations belonging to any two different categories of their products/services.…

A: Two organizations from diverse sectors, Google, a technology giant, and Ford Motor Company, an…

Q: What are the traditional measures for meeting customer needs? What are the major limitations to…

A: Customer needs can be defined as the motivational and psychological factors that would trigger a…

Q: Importance of Design Strategy factors in an FMCG Company

A: The design strategy is a link between corporate strategy and design thinking.  Corporate strategy is…

Q: How does technology influence service expectations?

A: The way that organizations and their consumers communicate with one another is changing as a result…

Q: Discuss the concept of slowly changing dimensions (SCDs) in more detail. What are the different…

A: Slowly Changing Dimensions (SCDs), a fundamental concept in data warehousing, provides solutions to…

Q: What are the key challenges faced by organizations in the implementation of CRM systems, and how can…

A: Organisations have both possibilities and challenges when implementing Customer Relationship…

Q: please share your understanding of internal and external fragmenmtation. Compare and contrast them…

A: Internal fragmentation happens when a process uses less space or requires more space than the size…

Q: Nature of CRM Strategy – Operational Excellence, Product Leadership, Customer Intimacy

A: A CRM Strategy shows the plan of a firm unsettling its client base, calling attention to how it will…

Q: There are direct and indirect methods to determine customer needs. Name two primary methods within…

A: The customer needs are very important and essential part for any organisation to identify them…

Q: Service quality is an important concept in service marketing. With regards to service quality…

A: Service quality is a measure of ways an employer can provide its offerings compared to its…

Q: SERVQUAL is a multi-dimensional research instrument designed to capture consumer expectations and…

A: SERVQUAL (Service Quality) is a multi-dimensional research instrument designed to capture consumer…

Q: Explain how to identify the appropriate products and services for the customer.

A: Customer needs are understood as the influential factors that trigger them to buy your product or…

Q: What is the Model-View-Controller (MVC) architecture?

A: The Model-View-Controller (MVC) architectural pattern divides an application into three logical…

Q: List some of the characteristics of Service marketing .

A: Intangible product marketing is the focus of the marketing discipline known as service marketing in…

Q: What are the different types of CRM and what are their benefits to firms? Please explain different…

A: The term customer service refers to the assistance provided by the business organization to its…

Q: Describe the benefits and drawbacks of EDI.

A: Electronic data interchange (EDI):EDI is the electronic interchange of business information through…

Q: Please explain the physical environmental dimensions of  servicescape. Give at least three examples…

A: Servicescape characterized as the actual climate where a help can happen. It assists with examining…

Q: What benefits does it provide to the client to bundle products and services together?

A: Bundling products and services together can provide several benefits to clients, including:

Q: Explain the concept of Quality Assurance (QA) in the context of website outsourcing and its…

A: Quality Assurance (QA) is a crucial aspect of website outsourcing that plays a pivotal role in…

Q: ssible application (Nutshell and pipedrive) in custo

A: comparison between Nutshell and pipedrive

Q: Discuss the two methods objectively for the customer to comprehend, taking into account their…

A: Introduction:- Fresh company ideas can arise from a variety of places, but Rashid al Ghosh, a senior…

Q: Definition of Servicescape.

A: WE ARE ALLOWED TO DO ONE QUESTION ONLY AT A TIME. THE ANSWER IS AS BELOW:

Intermittent Process

The term intermittent means something which begins & stops in between at intervals which are not regular.