Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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How can organizations foster a culture of constructive conflict resolution rather than avoidance?
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- What are some of the major sources of interpersonal conflict? Which do you think is most relevant in today’s organizations?arrow_forwardGroup conflict resolution is a critical process for maintaining harmony and productivity within organizations or social settings. Conflict within groups can arise from differences in goals, values, personalities, or communication styles. However, effectively managing and resolving these conflicts can lead to improved relationships, enhanced creativity, and better decision-making outcomes. One approach to resolving group conflict is negotiation, where parties involved in the conflict engage in discussions to find mutually acceptable solutions. Collaboration involves actively working together to address the underlying issues and find win-win solutions that satisfy all parties. Additionally, compromise may be necessary, where each party gives up some of their demands to reach a resolution. Alternatively, accommodation involves one party yielding to the other's demands, often to preserve relationships or maintain peace. Finally, when conflicts escalate or become unmanageable, mediation or…arrow_forwardDescribe the causes of conflict in organizations. What can a manager do to control conflict? To resolve and eliminate conflict?arrow_forward
- How would you ensure that each team member contributes effectively so as to avoid the possibility of “group think” emerging in the decision-making process?arrow_forwardHow can managers promote constructive conflict?arrow_forwardHow do interpersonal relationships impact conflict, conflict management, and potential ways of mitigating the negative aspects of conflict?arrow_forward
- How does conflict arise in organizations?arrow_forwardHow do managers develop group cohesiveness, which facilitates organizational goal attainment?arrow_forwardWhat are some possible sources of conflict within organizations? Select one of these sources and describe how it can be best mitigated.arrow_forward
- How can organizations create a culture that encourages early and constructive dispute resolution?arrow_forwardWhat are the primary causes of conflict? What can managers do to reduce conflict?arrow_forwardYou have been asked to assist a coworker with a conflict issue. What are two ways you could assist your coworker with learning how to manage the current relational conflict?arrow_forward
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