How a company (hotel) can improve its service quality on Gap 4 (The communication gap) with practical, cost and quality efficient solutions

Q: The growth of business-to-consumer (B2C) e-commerce may be attributed to a number of different…

A: Business to Consumer(B2C)  Business-to-consumer marketing includes the act of companies selling…

Q: What cultural and global political considerations, such as privacy rights, are considered while…

A: Sharing services refer to platforms or apps that allow individuals or businesses to share their…

Q: How to deal with the difficult people in customer service? (Negotiate with people internally and…

A: What Is Customer Service:-  Client assistance is the immediate one-on-one collaboration between a…

Q: Where does the capability of car-to-car communication stop?

A: Car-to-car communication, also known as Vehicle-to-Vehicle (V2V) communication, is a technology that…

Q: What are some additional ways that may be utilized to increase the efficacy of service delivery?

A: Businesses that provide services face stiff competition and must find ways to differentiate…

Q: SWOT Analysis of a virtual intership (OJT)

A: Since the name of the internship has not been mentioned in the question, the solution has been…

Q: Think about the main benefits and drawbacks of five different business web hosting options (e.g.…

A: Business web refers to the use of the internet to conduct business activities, such as selling…

Q: Assume that you have been appointed as the head of a business unit in a major corporation. Over time…

A: Service marketing deals with the strategies and activities employed to understand the needs of the…

Q: Sorryyyy it is not answering the question about  a. Apply the Flower of Service model to analyse…

A: The flower of service model was introduced by Christopher Lovelock. The concept highlights the…

Q: How can organizations ensure interoperability between different services in a service-oriented…

A: In today's increasingly interconnected digital landscape, organizations are adopting…

Q: what ways are high-contact and low-contact services different, and how may these differences be…

A: Contact service is a service that provides quality-driven service or solution to a customer. It is…

Q: It is generally agreed upon that the practises of IT Service Management are of the utmost importance…

A: IT Service Management (ITSM) is a framework that provides a structured approach to managing and…

Q: What are the common challenges faced during service integration in heterogeneous systems?

A: Service integration refers to the process of combining and coordinating various independent…

Q: In marketing of services, managers must be conversant with the characteristicsof services that…

A: These days, businesses are going global. There are a number of sole proprietors, partners, and…

Q: What are the legal risks and liability issues regarding the use of telemedicine for a small doctor's…

A: With the growth of internet and internet of things technology, telemedicine has proven useful for…

Q: IT Service Management methods are vital because they guarantee users and management the anticipated…

A: In today's digital age, effective IT service management is essential for organizations to meet the…

Q: Users and management depend on IT Service Management practises to ensure service quality. Explain…

A: IT Service Management (ITSM) is a set of practices designed to deliver and manage IT services to…

Q: What is the Internet‑Standard Management Framework? What questions is it intended to address?

A: The Internet Standard Management Framework is a set of standards and instruments that aid in…

Q: In what ways does quality assurance push for the use of e-commerce-focused native Android and iOS…

A: Conducting quality control on products sold online is referred to as e-commerce. E-commerce is seen…

Q: How can service firms foster a culture of continuous improvement and innovation in service delivery

A: Service marketing is the process of organizing campaigns and events to promote intangible services…

Q: Service-oriented architecture (SOA) was formerly thought to be a prerequisite for a successful…

A: Consumers of RESTful services have a need for dynamic functionality. This is why modern web…

Q: innovation

A: Innovation is the application of concepts in a way that results in the creation of new products or…

Q: Define the term of intranet?

A: A private network utilized by a company might be referred to as an intranet. Its main objectives are…

Q: What are the disadvantages of e-commerce.

A: E-Commerce is an acronym for Electronic Commerce which refers to buying and selling of goods,…

Q: Analyse the advantages and disadvantages of factors driving innovation in the hotel industry for…

A: Business Objectives  Business objectives are the precise, quantifiable outcomes that companies seek…

Q: What are some solutions being offered and how the services addresses or solves a customer's problem…

A: Ans. Introduction Customers need an extraordinary encounter, and a piece of that experience implies…

Q: In terms of service orchestration, how do services ensure synchronous and asynchronous…

A: In service orchestration, which is the coordination and sequencing of multiple services to achieve a…

Q: While designing new sharing services, what consideration is given to cultural and global political…

A: Introduction: The transportation, hospitality, and healthcare sectors are just a few of the many…

Q: Companies are outsourcing service-related task to low-cost producers in other countries by using…

A: Outsourcing can be broadly defined as the methodology of transferring the business functionalities…

Q: Describe the concept of Service Level Agreements (SLAs) in IT services. What role do SLAs play in…

A: Organizations rely largely on Information Technology (IT) services to run efficiently and…

Q: (1) Discuss the various e-service innovation tools that have been implemented by Shohoj Limited to…

A: There are different organizations and industries that are active these days. There are different…

Q: wo e-commerce companies such as takealot.com and supebalist in south africa , in detail do research…

A: E-commerce is a boon of the digital era that made shopping and business very easy for all and…

Q: Discuss the key elements of service quality and how they can be measured and improved in service…

A: For any service-oriented business, we must consider service quality. This service quality can…

Q: Develop a marketing strategy that addresses the unique dimensions and characteristics of services,…

A: A company's marketing strategy is how it promotes its products and achieves its commercial goals. It…

Introduction to service marketing

Organizations that provide products or products to their consumers use service marketing to enhance brand recognition and revenue. In contrast to product marketing, service marketing promotes intangible transactions that add value to clients. Advertisers utilize efficient service marketing methods to gain client trust and demonstrate how their product may benefit them. Service marketing is interaction and value-based marketing.