he truck drivers. How might this data-collection method produce bias in obtaining an estimate of all drivers who are satisfied with the company’s truck drivers?

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.6: Summarizing Categorical Data
Problem 27PPS
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Many delivery trucks feature a "How Am I Driving?” sticker on the rear bumper, along with a phone number. This sticker allows drivers to report erratic driving by the truck driver or offer a compliment if they like. A dispatcher at the trucking station accepts calls and records information from those who call the phone number. The dispatcher reports that in the past month, 218 calls were received. Of those calls, 178 reported negative driving behaviors by the truck drivers. How might this data-collection method produce bias in obtaining an estimate of all drivers who are satisfied with the company’s truck drivers?

This sample may lead to nonresponse bias because many drivers may not call the phone number.
This sample may lead to undercoverage bias because some drivers will be more likely to be included in the sample.
The sample may lead to response bias because some who call the phone number may not provide a truthful opinion.
This sample may lead to voluntary response bias because drivers can choose to call the phone number and register an opinion.
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