Grand Villa Hotels which is the purported case study used improved manual system in their room booking (i.e., they use Excel sheets as a database for their customers). During interview session with the manager of the hotel, some of the problems that were identified by using the Excel sheet include: a) Lack of immediate retrievals: Since different excel sheets were used to store different transactions e.g., room reservation, food ordering, customer details; it is often hard to retrieve and to find particular information quickly. For example, to find out about the customer's room booking details, the user has to go through various excel sheets. This results in inconvenience and wastage of time. b) Lack of immediate information storage: The information generated by various
Grand Villa Hotels which is the purported case study used improved manual system in their room booking (i.e., they use Excel sheets as a database for their customers). During interview session with the manager of the hotel, some of the problems that were identified by using the Excel sheet include: a) Lack of immediate retrievals: Since different excel sheets were used to store different transactions e.g., room reservation, food ordering, customer details; it is often hard to retrieve and to find particular information quickly. For example, to find out about the customer's room booking details, the user has to go through various excel sheets. This results in inconvenience and wastage of time. b) Lack of immediate information storage: The information generated by various
Chapter2: Database Design Fundamentals
Section: Chapter Questions
Problem 3TD
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