Purchasing and Supply Chain Management
6th Edition
ISBN: 9781285869681
Author: Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher: Cengage Learning
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Good day. I'm really finding this question difficult please help
Within the context of waste management, how would you categorise the incident as outlined in the case study? Justify your answer by discussing atleast one key point.
Transcribed Image Text:Tiger Brands reopens Enterprise Foods factory in Polokwane
Ready-to-eat chilled processed meats, such as polony and viennas, will soon return to shelves
following the reopening of the Enterprise Foods factory in Polokwane, Limpopo. South Africa
issued a recall of all processed meat products and ordered the closure of some processing plants,
including two belonging to Tiger Brands, in March after the disease killed more than 200 people.
The resumption of operations at the Polokwane facility comes two months after parent company
Tiger Brands reopened its Germiston factory in Gauteng, which began producing ready-to-cook
products like bacon and pork sausages in October.
According to a statement released by Tiger Brands, on 6 December 2018, the Capricorn
Municipality's Environmental Health Department provided the company with an official
Certificate of Acceptability for the Polokwane factory after "rigorous assessments" were
completed, giving the company licence to resume production. The certificate endorses the
factory's standards and operating procedures for the safe production of food products.
Stricter safety standards
Following the outbreak, Tiger Brands states firmer guidance is being provided to the industry on
safety standards for the production of ready-to-eat chilled processed meats. "The Department of
Health has referred the industry to the CODEX standard, which says that for finished ready-to-eat
products which promote growth of the bacteria, there must be zero listeria detection in
products, both as they leave the factories as well as to the point of sale," says Lawrence Mac
Dougall, Tiger Brands' CEO.
The industry has also agreed to mandatory implementation of the Hazard Analysis and Critical
Control Points (HACCP) protocol, which is a Food Safety Management program. "HACCP allows for
the identification of hazards and the implementation of control measures to ensure that risks are
managed."
Enterprise Foods specifically has introduced a 7-Step Quality Check process to enable greater
transparency to consumers across the entire farm-to-table value chain in the production of meat
products. These details will appear on-pack, as well as on the Enterprise Foods website.
Centre for Food Safety
The company has also committed to playing "a leading role in driving a multisectoral approach",
aimed at enhancing food safety in the country. "We recognise the tremendous responsibility we
have as a business to move beyond compliance and the standards we have in South Africa and to
be at the forefront of solutions that give assurance to all South Africans - whether they eat our
products or not that the food safety system is robust," Mac Dougall said. "The Centre for Food
Safety, which we launched in collaboration with the Stellenbosch University on the 6th of
November, is a critical milestone in this quest."
The Centre is an applied food science research consortium and is being independently run by the
Stellenbosch University. It will conduct food science and food safety research to provide expert
opinion and academic support to the industry, and to help government ensure that food safety
regulations are based on sound scientific evidence. It will also play a leading role in consumer
education on food-related issues.
Tiger Brands is the founding member of the Centre for Food Safety and has dedicated R10 million
to the Centre's operations.
Transcribed Image Text:The company has also committed to playing "a leading role in driving a multisectoral approach",
aimed at enhancing food safety in the country. "We recognise the tremendous responsibility we
have as a business to move beyond compliance and the standards we have in South Africa and to
be at the forefront of solutions that give assurance to all South Africans - whether they eat our
products or not that the food safety system is robust," Mac Dougall said. "The Centre for Food
Safety, which we launched in collaboration with the Stellenbosch University on the 6th of
November, is a critical milestone in this quest."
The Centre is an applied food science research consortium and is being independently run by the
Stellenbosch University. It will conduct food science and food safety research to provide expert
opinion and academic support to the industry, and to help government ensure that food safety
regulations are based on sound scientific evidence. It will also play a leading role in consumer
education on food-related issues.
Tiger Brands is the founding member of the Centre for Food Safety and has dedicated R10 million
to the Centre's operations.
"As a food manufacturing company that has a long, strong and proud heritage in South Africa,
there is an enormous amount of trust that is placed in us and our products. I know that some of
that trust has been lost as a result of the listeriosis crisis and that we need to earn back that trust
over time through our actions and by keeping our word," said Mac Dougall.
Expert Solution
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Step 1
The organization need to establish a good relation with the customers by providing a quality products and services to the customers. The organization will have to focus on sustainability in the market, and the sustainability can be achieved through good customer services.
The good customer services can be provided by innovation, and providing satisfying products and services to the customers. Moreover the company needs to follow the rules and regulations of the government to have a continuous workflow without any disruptions.
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