Financial Accounting: How does benefit realization tracking enhance performance measures? a) Value delivery confirmation improves outcome assessment b) Cost tracking tells enough c) Benefits remain constant d) Standard measures work fine

Which of the following statements regarding the balanced scorecard is not correct? a. It seeks to address the problems associated with traditional financial measures used to assess performance. b. The notion of value chain analysis plays a major role in the drawing up of a balanced scorecard. c. It relies on the perception of the users with regard to service provided. d. It is directly derived from scientific management theories.

Which of the following is a typical key performance indicator for the financial perspective?   Multiple Choice   New customer acquisition rate   Process cost   Satisfaction   Change readiness   Return on equity

Analyze the disadvantages of financial performance measures and the advantages of non-financial performance measures.