Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Explain why quality is important and the consequences of poor quality
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- Define the four major costs of quality, and their relationship to the role of ethics in determining the overall costs of delivering products and services.arrow_forwardDescribe the four categories of quality costs and provide examples of each form of quality cost that you have observed either in your own workplace, at home, or during your time at University.arrow_forward
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