Explain why  an effective organization must  focus on delivering value to its customers?

Using a company or an organization you are familiar with (Walt Disney CO.), map their various business processes onto a value chain. Use tools to identify an organization’s current and future strategic position Understand how the interaction between information, technology, and people affect organizations and their performance

How might Amazon use One Medical’s resources and capabilities to create value for its customers and stakeholders?

Why is it important for a firm to study and understand the external environment?

How do you use your capabilities to provide unique value to customers

Explain the concepts of Quality, Innovation and Competitiveness and if you believe that there is (or is not) a correlation between them, explain why.

Explain the concept of the "long-tail" business model and its application in e-commerce. How does it impact product selection and customer engagement?

Discuss the role of strategic planning in adding value to an organisation’s products/services