Explain the uses of social media in customer communication and the role of public relations.

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter16: Managerial Communication
Section16.1: The Process Of Managerial Communication
Problem 1CC: Describe the communication process.
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Explain the uses of social media in customer communication and the role of public relations.

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