1. Explain the meaning of the term production or operations and describe the three kinds of utility that operations processes provide for adding customer value.
2. Identify the characteristics that distinguish service operations from goods productions .
3. Explain how companies with different business strategies are best served by having different operations capabilities.
4. Identify the major factors that are considered in operations planning.
5. Discuss the information contained in four kinds of operations
6. Discuss the two key activities required for operations control.
7. Identify the activities and underlying objectives involved in total quantity managementmanagemen
8. Explain how a supply chain strategy differs from traditional strategies for coordinating operations among firms.
NOTE: We are allowed to do one question only at a time.
Operations processes are the backbone of any organization.
The main purpose of an operations process is to establish a process for managing the flow of work from its entry into the process until it exits. It is designed to support the organization's strategic objectives by providing a way to control, measure, and improve performance.
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