Explain how information and communication technologies have been used by some companies to continue to function while others have shut down their operations and then give some recommendations to the CEO to consider in managing the organization.
Application of IS Concepts to Manage a Company during a Global Pandemic
With a global viral pandemic such as COVID-19 has forced governments to forbid any type of gathering of more than 10 people at one place. Administrators in some states and counties imposed lockdowns or shelter-in-place orders. Businesses have and are currently suffering from loss of customers, absence of employees in the workplace and lack of supplies from producers and distributors. Millions of people are without jobs and without paychecks to support their family.
Now imagine that the CEO of Walmart ( retailer) has offered to hire a person as a consultant and asked for ideas that can help them manage their organizations. Explain how information and communication technologies have been used by some companies to continue to function while others have shut down their operations and then give some recommendations to the CEO to consider in managing the organization.
Key Term Table
Business model
Business processes
Computer hardware
Computer software
Critical thinking
Data management technology
Extranets
Information system(IS)
Information technology(IT)
Information technology infrastructure
Internet
Intranets
Networking and telecommunications technology
Business intelligence
Collaboration
Customer relationship management (CRM) systems
Data workers
E-government
Electronic commerce (e-commerce)
Enterprise applications
Interorganizational system
Telepresence
Competitive forces model
Efficient customer response system
Primary activities
Support activities
Value chain model
Business continuity planning
Disaster recovery planning
Employee relationship management (ERM)
Mobile commerce (m-commerce)
Information and telecommunication technology is a digital platform that allows interacting with their customers without coming face-to-face.
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