eeting today with the office manager at the law firm Abercrombie and Wilson (A&W). A&W is a la ve attorneys and one main office. During her initial telephone conversation, the office manager he firm was reasonably satisfied with their current copiers, but that he was always looking for wa e productivity. He also mentioned that he was a little concerned that the firm was paying for ma hat were not really used. The law firm needed to make a lot of legal-sized copies, and be able to e them. There was little need for other "bells and whistles." It was also important that a copier w ause the law firm made many copies each day. When the copier did break down, fast service v repaired as soon as possible. ger had some familiarity with NCC products and was eager to talk to Brenda. However, he mac cision to switch to NCC copiers would require that Brenda also meet with the attorneys and c their approval. If Brenda convinced him that NCC copiers would increase office productivity d be glad to set up a meeting for her with the attorneys and office personnel. about this opportunity. She knows that NCC copiers are very dependable and that NCC pro- ce. She can also offer the law firm a copier with the specific features A&W desires. NS ales dialogue Brenda might employ to use as an example and an anecdote to comm bility of NCC copiers to the office manager. ot be able to demonstrate a copier during this sales call. So, describe the types of sa e to show the buyer an NCC copier with the exact features desired. tics and testimonials to support the excellent service provided b

8. Which of the following provides direction to the company by answering the question about what business a company is in?   Question 8 options:   Code of ethics   Environmental analysis   Competitive analysis   Mission statement

Article: It is now 2015, and Smithfield's Custom Furniture has continued to grow. Its new product line of lower-priced furniture was an immediate sensation in the marketplace. The company now has 344 stores and 21,000 employees. The company now has a total of 12 international retail stores evenly divided among Spain (3), France (3), Germany (3), and England (3).  Margot Smithfield, Jonas Smithfield III's only heir, is now running the company. She has a master's degree in design and an MBA degree. She has been running the company for 3 years.  Margot Smithfield and the 12-member board of directors have been assessing an opportunity to acquire You Figure it Out, a moderately profitable 51 store chain of ultra-modern furniture. You Figure it Out's furniture and furniture-related accessories are all made in China and sold only in the United States. Their retail stores are located in Texas (6), California (13), New York (15), Nevada (4), Florida (9), and North Carolina (4). Margot and her…