Do you agree with the marketing-customer service mantra, “The customer is always right”? Why or Why not? Answer:

Competitive advantage for business includes the following EXCEPT A) delivering better performance B) decreasing customers for higher revenue C) charging less for superior products D) responding to customers and suppliers in real time 4.

A) If you are a sales executive of Marks & Spencer shop in Muscat, What do you think will be the best option if a customer comes into your shop and is confused about what product to choose from? Ask the customer to leave the shop Just look at her while she goes around the shop Call the police on the customer Assist on product selection B) Ms.Zainab had subscribed for a new internet package from Ooredoo, but she was not happy with the speed. Which one of the following options gives Ms.Zainab the best chance to express her unhappiness? Telemarketing Team Selling Provocative Selling Personal Selling

Q)Do you think that cross cultural similarities of customer reactions and expectant customer service exist? How can you relate it with diverse cultural orientations? Exemplify your verdict

Which of the following is a tab found on the Customer list? select one:a) Servicesb) Productsc) New Customersd) Products and Services

how should a customer problem be handled or solved by the company or business organization?

Example of a research topic on customer service

What determines supply and demand in service organizations? How does supply and demand impact services in a service marketing economy? What can businesses do to plan for fluctuations in demand for their services?

What are some basic Paradigms and Principles dealing with customer service and demands?

Marketing strategy involves only one key question: which customer will we serve Select one: True False