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Discuss the role of customer feedback and
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Solved in 3 steps
- How can market analysis benefit a business?Explain the importance of market research in identifying and evaluating business ideas and opportunitiesCritically evaluate the importance of monitoring the external business environment and how your chosen organization manages the gap between the demands of the market and its ability to respond to the changes in the marketing environment.
- Describe the need for business intelligence and advanced analytics in businesses.How does using a Customer Relationship Management System help a company to get a competitive advantage?How can the use of data analytics and artificial intelligence techniques be leveraged within CRM (Customer Relationship Management) systems to provide personalized and timely customer insights, improve sales forecasting, and enhance overall customer experience for businesses operating in highly competitive industries such as retail and e-commerce?
- What is the role of competitive analysis in marketing, and how can companies gain a competitive advantage through effective analysis?In the context of marketing and putting up a knowledge management project, describe four critical steps.Discuss any organization and its strategic situation with regard to each component of internal and external analysis
- The use of management science in "market analysis". List three positive and negative outcomes from this application of management science.Conduct a SWOT analysis of your company to identify its strengths and weaknesses. Continue your analysis to include the business environment, discovering any opportunities that exist or threats that may affect your companyIdentify and explain the key management roles that a marketing manager would need to be successful and include a narrative on objective and goal development in relation to the overall organization performance